Sybill AI is a next-generation Conversation Intelligence (CI) platform built specifically for sales, revenue operations (RevOps), and customer success teams.

Introduction

Sybill AI is a next-generation Conversation Intelligence (CI) platform built specifically for sales, revenue operations (RevOps), and customer success teams.

Its core mission is to automate administrative tasks associated with sales calls and enhance win rates by providing deep, reliable insights. Sybill goes beyond simple transcription by using multimodal AI to analyze not just what is said (content), but how it’s said (tone, emotion, non-verbal cues) from Zoom and Microsoft Teams calls.

This intelligence is then used to automatically generate Magic Summaries, draft follow-up emails in the seller’s voice, and ensure 100% CRM data accuracy without manual entry.

Multimodal AI

CRM Automation

Sales Intelligence

Magic Summaries

Voice Cloning

Review

Sybill AI is knwon for pioneering emotional and behavioral analysis in sales intelligence. Its primary strength is its multimodal analysis, which provides crucial non-verbal insights (engagement, excitement, body language) that traditional transcription tools miss.

The platform’s ability to guarantee 100% CRM field fill rate and draft follow-up emails in the seller’s unique voice drastically cuts down on manual admin work. While the platform is an expensive, sales-specific investment and currently limited to Zoom/Microsoft Teams integrations, the value provided in coaching, pipeline visibility, and automated data hygiene makes it an indispensable tool for high-performance GTM teams.

Best suited For

Sales Professionals (AE/SDR)

Ideal for automating post-call administrative tasks and writing follow-up emails instantly.

Sales Leaders & Managers

Perfect for gaining deep visibility into team performance and coaching reps using real-call data and AI-generated scorecards.

Revenue Operations (RevOps)

Excellent for enforcing 100% data hygiene by automatically syncing structured call insights (BANT, Next Steps) to the CRM.

Product Marketing

Useful for understanding which slides or demos resonate most with prospects (Slide Deck Engagement Stats).

Companies Using Zoom/Teams

Recommended for organizations standardized on Zoom or Microsoft Teams as their primary conferencing platform.

Customer Success Teams

A strong tool for tracking customer engagement, identifying early churn risks, and documenting feedback accurately.

BFeatures

Multimodal Conversation Analysis

Captures and analyzes both what is said (transcript) and non-verbal cues (facial expressions, tone, and body language) during the call to assess buyer engagement and excitement levels.

Automatic CRM Update

Automatically extracts structured data points (e.g., pain points, next steps, required fields from MEDDIC/BANT frameworks) and pushes them to Salesforce, HubSpot, or other CRMs.

Magic Summaries & Follow-up Drafts

Generates comprehensive, accurate call summaries and uses AI voice cloning to draft personalized follow-up emails that match the seller's unique communication style.

Meeting Shorts

Automatically creates short, 5-8 minute video highlights of key moments (like pricing discussions or demo feedback) for faster team review and coaching.

Custom Deal Fields

Allows users to define custom CRM fields (e.g., "Competitive Landscape" or "Budget Confirmed") that the AI actively listens for and auto-fills.

Deal Health Insights

Provides real-time and post-call analysis of deal progression, identifying objections, buying intent, and the likelihood of the deal closing.

Strengths

Multimodal AI provides unique emotional and behavioral insights.

Guarantees 100% CRM field fill rate.

Drafts follow-up emails in the seller’s voice and generates meeting shorts.

Ranks slide deck engagement and scores calls against sales methodologies.

Weakness

No mobile application is currently available.

Insights are not real-time; they are typically processed.

Getting started with: step by step guide

The Sybill AI workflow is hands-off during the call and highly automated immediately afterward, turning conversation into actionable data.

Step 1: Scheduling & Integration

The sales rep connects their Google or Microsoft calendar. Sybill automatically detects Zoom or Microsoft Teams calls and joins as a virtual participant.

Step 2: Call Recording & Analysis

During the call, Sybill records the audio/video and uses multimodal AI to track content, tone, facial engagement, and body language.

Step 3: Post-Call Summarization

Within minutes, Sybill generates a Magic Summary and identifies all Action Items, Objections, and Deal Insights against the pre-defined sales frameworks (e.g., BANT).

Step 4:CRM Automation

The platform automatically updates the opportunity in the integrated CRM (Salesforce/HubSpot), filling required fields with 100% accuracy based on the conversation data.

Step 5: Follow-up Generation

Sybill drafts a personalized follow-up email, replicating the seller’s established tone and incorporating the specific context of the call.

Step 6: Coaching & Review

The sales manager reviews the Meeting Shorts (video highlights) or the EQ Insights dashboard for coaching opportunities and pipeline forecast accuracy.

Frequently Asked Questions

Q: Do collaborators (non-recorders) have to pay for a license?

A: No. Sybill typically operates on a Recorder License model. Collaborator seats (users who only review calls) are generally included for free.

Q: How does Sybill analyze emotion and non-verbal cues?

A: Sybill uses video and audio analysis during the call to detect non-verbal cues like facial expressions, voice tone, and speaking pace, which are used to determine buyer engagement and intent.

Q: Is Sybill compatible with Google Meet or Microsoft Teams?

A: Sybill primarily integrates with Zoom and Microsoft Teams. While it may not support Google Meet, it focuses on deep integration with the platforms it does support.

Q: How long does it take to get the "Magic Summary"?

A: Insights are usually ready quickly, typically delivered within 30 to 45 minutes after the call has ended.

Q: Can Sybill backfill data into my CRM from past meetings?

A: Yes, the Enterprise plan offers features like AI Backfilling to populate historical deal data into your CRM.

Q: What is the main benefit of the AI generating follow-up emails?

A: The main benefit is time-saving and consistency. Sybill clones the seller’s voice to draft a relevant email in seconds, ensuring rapid and on-brand communication.

Q: Does Sybill support all sales frameworks like MEDDIC or BANT?

A: Yes, Sybill is built to automatically track and tag deal data against common sales frameworks like MEDDIC, BANT, and SPICED.

Q: Can I share meeting highlights with my team?

A: Yes, Sybill generates Meeting Shorts (video highlights) and pushes summaries directly to Slack and email for quick team alignment and coaching

Q: What is the downside if a prospect turns their camera off?

A: If the camera is off, Sybill loses non-verbal cues, limiting the accuracy of video-based insights like emotional engagement and excitement levels.

Q: What is the downside if a prospect turns their camera off?

A: Yes, Sybill is SOC 2 compliant and uses strong encryption, which is necessary for handling confidential sales and customer data.

Pricing

Sybill AI operates on a per-user, per-month subscription model that scales with the number of meeting participants/recorders and the required depth of analysis. Pricing is competitive with other top-tier conversation intelligence tools like Gong and Chorus, with cheaper plans focusing on basic summaries and higher tiers unlocking advanced features like EQ coaching and custom CRM field capture.

Basic

$19/month

Unlimited Recording/Transcription, Magic Summaries (Text-Only), Automated Call Highlights.

Standard

$79/month

Buyer Intelligence Insights (EQ/Emotion Analysis), Custom CRM Integration, Auto-capture deal insights (BANT, MEDDIC).

Pro

Custom

AI Backfilling of previous deals, Custom Integrations, Dedicated Account Manager, Advanced Security/Compliance (SSO).

Alternatives

Gong

The market leader in Conversation Intelligence, offering broad functionality, sales coaching, and comprehensive analytics, with comparable pricing.

Chorus by ZoomInfo

Another top-tier CI platform known for its integration with the ZoomInfo database and strong focus on sales coaching and revenue intelligence.