Brand24 AI Insights is a no-code social listening platform that lets you create comprehensive brand monitoring solutions for your business.

Introduction

Brand24 AI Insights enables your marketing teams to discover, analyze, and act on brand conversations through a natural, comprehensive monitoring experience. The platform offers a four-module AI system, including Real-time Monitoring, Sentiment Analysis, Competitive Intelligence, and Advanced Analytics, allowing businesses to build and deploy end-to-end social listening solutions that continuously improve through smart feedback loops and AI-driven recommendations.

It assists you in enabling an efficient brand monitoring system, by creating AI agents that can detect and analyze brand mentions across multiple languages and automates your reputation management process, your competitive analysis workflows, and your crisis management applications. The platform addresses common enterprise challenges including manual monitoring costs, missed brand mentions, and lack of enterprise-level social intelligence requirements.

AI-Powered

Sentiment-Analysis

Social-Listening

Enterprise-Ready

Real-Time

Review

Brand24 AI Insights is a no-code social listening platform that lets you create comprehensive brand monitoring solutions for your business and is the enterprise-grade AI-powered media monitoring platform for building and deploying custom social intelligence systems. The platform enables businesses to bring AI-driven social listening agents for diverse monitoring use cases, free up marketing teams, wow stakeholders, securely and at scale.

Brand24 is an AI-powered online platform that enables you to have virtual multilingual brand monitoring assistants that analyze conversations just like human analysts and are built according to your specific monitoring requirements and needs. The platform is loaded with smart features including AI Sentiment Analysis that feeds your brand intelligence with structured, accurate emotional data for spot-on insights.

Features

AI-Powered Social Listening

Track social media brand name mentions, news, blogs, forums, podcasts, and review sites with sophisticated AI-driven algorithms. Have live access to social media mentions & news, blog, video, forum, podcast, review & more.

Advanced Sentiment Analysis

Brand24 sentiment analysis is able to inform you if an event of your brand is positive, negative, or neutral, which allows businesses to be aware of emotional context and customer sentiments about their brand

Real-time Brand Monitoring

Track brand discussions in real-time, with reminders and alerts. Monitor keyword mentions, hashtags, and brand discussions across multiple platforms simultaneously.

AI Insights & Analytics Dashboard

Improved keyword monitoring with sentiment that is capable of separating positive, neutral, and negative mentions, providing actionable insights through deep reporting and analytics.

Multi-Language Support

Process conversations in all languages using native language processing technology for tracking global brands and global market insights.

Custom Reports & Visualizations

Develop comprehensive reports with easy-to-use dashboards, data visualisation, and automated reporting for executive boards and stakeholders.

Best Suited for

Enterprise Marketing Teams

Perfect for large organizations looking to reduce manual monitoring costs and handle brand reputation management efficiently while maintaining comprehensive social intelligence.

Digital Agencies

Ideal for agencies who need to provide 24/7 brand monitoring, manage multiple client accounts, and deliver detailed social listening reports automatically.

Public Relations Companies

Excellent for PR firms requiring crisis management capabilities, media monitoring, and reputation tracking across traditional and social media channels.

Branding & Marketing Teams

Good for creating instant fly on the wall images for the purpose of campaigns, social media, and advertising

E-commerce Businesses

Suitable for online retailers needing product mention tracking, customer review analysis, and competitive pricing intelligence across multiple platforms.

Financial Services & Banking

Best suited for banks that would like to monitor customer satisfaction, monitor regulatory debates, and address financial reputation risk.

Strengths

Advanced machine learning applications that automate brand monitoring without social media knowledge.

In-depth insights with competitive benchmarking, influencer discovery, and historical trend analysis.

Real-time monitoring and instant alerts to enable quick response.

Sentiment analysis allows you to track what your target audience.

Weakness

AI sentiment analysis accuracy may vary across different languages and cultural contexts.

It may be expensive for small businesses.

Getting started with: step by step guide

Getting started with Brand24 AI Insights is designed for marketing teams who want to implement enterprise-grade social listening without technical complexity. The platform’s comprehensive approach means they’ll team up with you to research, design, and develop custom monitoring solutions, providing support at every turn.

Step 1: Brand Monitoring Strategy Analysis

First, they’ll understand your brand monitoring objectives, defining key tracking keywords and setting clear social intelligence expectations for success.

Step 2: Keyword & Competitor Setup Assessment

They’ll work closely with your marketing team to identify essential tracking parameters, examining brand keywords, competitor analysis needs, and industry-specific monitoring requirements.

Step 3: AI Configuration & Platform Integration

They’ll configure AI sentiment analysis models, set up automated alerts, and integrate monitoring data with your existing marketing tools and reporting systems.

Step 4: Dashboard Customization & Alert Testing

Implement monitoring dashboards, validate alert mechanisms, and calibrate AI insights with timely, actionable brand intelligence delivery.

Step 5: Deployment & Performance Optimization

Begin brand monitoring comprehensively on chosen platforms and refine AI accuracy with built-in analytics and performance metrics for ongoing improvement.

Frequently Asked Questions

What is Brand24 AI Insights?

A: Brand24 is now one of the leading AI social listening tools in digital marketing, with AI-powered social media monitoring and brand intelligence platform for end-to-end online reputation management.

: Do I require technical expertise to use Brand24 AI Insights?

A: No, Brand24 is designed for marketing professionals without requiring technical social listening expertise, offering intuitive dashboards and automated AI analysis, though they provide implementation support for complex enterprise deployments.

Can Brand24 AI Insights integrate with my existing marketing systems?

A: Yes, the platform offers API access and comprehensive integrations to connect with CRMs, marketing automation tools, and other business applications for seamless social intelligence workflow automation.

Pricing

Brand24 offers multiple varying pricing schemes, from the Individual plan for small businesses, Team plan for growing companies, Pro plan for established organizations, Enterprise plan for large corporations, with custom pricing for premium solutions

Individual

$149/month

The service includes 2,000 mentions per month for 1 user, with updates every 12 hours, and features AI sentiment analysis.

Team

$249/month

The plan is ideal for startups and small businesses,offering 10,000 mentions per month, unlimited users, hourly updates, priority support, and AI sentiment analysis.

Pro

$299/month

Ideal for growing businesses and small agencies, includes 12 keywords, 40K mentions, unlimited users, real-time updates, priority support, and AI features like Sentiment Analysis and Insights for two projects.

Alternatives

Hootsuite Insights

Integrated social listening and brand monitoring within a single social media management platform. Consolidates social media scheduling, content management, and monitoring capabilities within one platform. Offers cost-effective solution for organizations .

Sprout Social

Social media business management and monitoring application with advanced analytics, sentiment analysis, and detailed reporting capabilities. Offers excellent user interface design, team collaboration functions, and advanced audience insights. Ideal for marketing teams requiring both social media management and monitoring functions.

Brandwatch

Enterprise-level social intelligence platform with enhanced AI analytics, image recognition, and in-depth market research functionality. Has robust data visualization, customizable dashboard building, and thorough demographic analysis.

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