Lindy AI is a cutting-edge, no-code AI Agent platform designed to automate complex, multi-step workflows across business and personal life.
Introduction
Lindy AI is a cutting-edge, no-code AI Agent platform designed to automate complex, multi-step workflows across business and personal life.
Its core mission is to elevate individual and team productivity by allowing users to create, manage, and share custom AI agents (Lindies) with simple natural language prompts.
Lindy integrates with over 4,000 external applications (including CRM, email, calendar, and support systems), giving agents the ability to read, reason, and act across a user’s entire software stack. The platform emphasises reliability, high agency, and personalisation, making it ideal for tasks like automated sales outreach, customer support triaging, complex scheduling, and data synthesis.
AI Agent Builder
Workflow Automation
High Agency
SDR AI Focus
Compliance Ready
Review
Lindy AI is known for delivering autonomous, high-agency workflow automation across thousands of applications. Its primary strength is the no-code Agent Builder combined with high reliability guardrails that ensure agents only act when highly confident, solving the major AI challenge of trust.
The platform excels at automating complex, multi-step processes from sales prospecting to CRM updates saving significant time for operations and sales teams. While the platform employs a credit-based usage model that necessitates monitoring, its extensive integration library and capacity to handle complex tasks make it the gold standard for business process automation (BPA) utilising AI agents.
Features
No-Code Agent Builder
An intuitive, visual interface allowing users to define agent goals, triggers, and actions using simple natural language.
Computer Use (Autopilot)
An advanced feature that allows agents to perform actions on cloud-based virtual computers, bypassing API limitations by interacting with web applications like a human.
No-Code Agent Multi-App Integration (Connectors)Builder
Connects with over 4,000 business applications, enabling agents to perform actions across systems like Salesforce, Gmail, Notion, and Slack within one unified workflow.
High Reliability Guardrails
Built-in safety features monitor the agent's confidence level and allow for human-in-the-loop escalation when a task is too ambiguous or high-risk.
Personalized Scheduling
Agents can autonomously manage calendars, resolve scheduling conflicts, and send follow-up communications, saving significant administrative time.
Knowledge Base Indexing
Agents can be trained on proprietary documents, PDFs, and internal wikis, ensuring they provide accurate, context-aware answers based on the organization’s private data.
Best Suited for
Sales Development (SDR) Teams
Ideal for automating initial prospecting, lead qualification, and personalized outbound email sequencing
Operations (Ops) Managers
Perfect for building and managing complex, multi-step workflows that integrate data across different software tools.
Executives & Busy Professionals
Excellent for automating administrative tasks, scheduling meetings, triaging email, and content summarization.
Branding & Marketing Teams
Users Needing Flexibility: Great for anyone requiring complex, adaptive automations that go beyond the fixed rules of tools like Zapier.
HR & Recruiting
Useful for automating talent acquisition tasks, such as initial candidate screening and interview scheduling.
Customer Support
A strong tool for building autonomous support agents that can handle ticket triaging and initial customer responses.
Strengths
High reliability guardrails ensure agents only execute tasks when confident.
Connects to 4,000+ applications, allowing for unprecedented multi-step automation.
No-code Agent Builder democratizes the creation of complex workflows.
Excellent for SDR and Admin automation.
Weakness
Performance consistency can sometimes vary due to the reliance on external LLM providers.
Credit consumption is complex and can be expensive when running multi-step or high-cost premium actions.
Getting started with: step by step guide
The Lindy AI workflow is defined by the user and executed autonomously by the custom-built agent.
Step 1: Define Goal
The user uses the Agent Builder to define a high-level task (e.g., “Automate follow-up for all new leads from the ‘Contact Us’ form”)
Step 2: Set Triggers
The user selects a trigger (e.g., “When a new row appears in Google Sheets” or “When an email is received in a support inbox”).
Step 3: Sequence Actions
The user maps out the sequential actions: Action 1 (Lindy, research prospect data), Action 2 (Lindy, draft personalized email), Action 3 (Lindy, schedule task in Asana), Action 4 (Lindy, update lead score in Salesforce).
Step 4: Agent Execution
The automation runs 24/7. When a new lead arrives, Lindy performs the multi-step research and outreach autonomously.
Step 5: Human Escalation
If the agent encounters ambiguity (e.g., a scheduling conflict), it escalates the decision to a human via a simple email or Slack message.
Step 6:Continuous Learning:
The agent learns from user feedback and new data, improving the accuracy and effectiveness of its future actions.
Frequently Asked Questions
Q: Do I need to know how to code to build an AI agent on Lindy?
A: No. Lindy is a no-code platform. You use a visual builder and natural language prompts to create and manage your AI agents.
Q: How does Lindy ensure reliability and avoid AI errors?
A: Lindy employs strict Reliability Guardrails and High Agency principles, ensuring agents only take proactive action when highly confident, or they escalate ambiguous tasks to a human.
Q: Can Lindy connect to my CRM (Salesforce/HubSpot)?
A: Yes, Lindy offers deep native integrations with major CRMs (Salesforce, HubSpot) to update fields, log activities, and enrich lead data automatically.
Q: What is the main limitation of the Free plan?
A: The Free plan has a hard limit of 400 credits/tasks per month and does not include advanced features like integrated Phone Call Automation or access to premium LLMs.
Q: Does Lindy offer a mobile app?
A: Lindy is primarily a web-based platform. While accessible on mobile browsers, it is optimized for the desktop environment for building and managing complex workflows.
Q: What does the "Computer Use (Autopilot)" feature allow?
A: This feature gives the AI agent a cloud-based desktop interface to interact with websites and applications that do not have public APIs, enabling highly complex automation (like navigating a third-party website).
Q: Is my data safe and private with Lindy?
A: Lindy adheres to high security standards, including SOC 2 and HIPAA compliance, and states that customer data is not used to train AI models.
Q: How long does it take to set up an AI Agent?
A: Basic agents can be deployed in minutes using pre-built templates and natural language instructions. Complex, multi-app workflows require more time for mapping and testing.
Q: Does Lindy replace Zapier?
A: Lindy offers a smarter alternative to Zapier for AI-driven processes. While Zapier is great for simple, fixed triggers, Lindy is better for multi-step, logic-based, adaptive automations using external data and reasoning.
Q: Can the AI agents be trained on my company's internal documents?
A: Yes, the platform allows you to upload documents and links to its Knowledge Base, training your custom agent to answer questions based on your specific proprietary information.
Pricing
Lindy AI operates on a freemium, credit-based model. Credits are the currency used for triggering actions (emails, phone calls), performing knowledge base searches, and running LLM calls. Paid plans are subscription-based and significantly increase the monthly credit allowance, unlock advanced features, and scale up knowledge base capacity.
Basic
$49.99 /month
Full Agent Builder Access, Premium Actions, Increased Knowledge Base (20M characters), Phone Call Automation.
Standard
$199.99 //month
All Pro Features, Multi-Agent Collaboration, Priority Support, Enhanced Compliance.
Pro
Custom
SSO/SAML, Custom Agent Implementation, Advanced Audit Logs, Dedicated Account Manager.
Alternatives
Fireflies.ai / Otter.ai
Meeting assistants focused strictly on transcription and meeting summarization, without the capacity to execute multi-step business tasks across external apps.
LlamaIndex / LangChain
Developer frameworks used to build RAG and agent systems, requiring coding expertise, whereas Lindy is a no-code front-end for these concepts.
Zapier / Make.com
Leading workflow automation tools that offer vast integrations, but lack Lindy's deep AI reasoning, personalization, and conversational agency within the flow.
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