Conversica is an AI-based platform offering Revenue Digital Assistants™ to automate and augment customer engagement within marketing, sales, and customer success teams.
Introduction
Conversica Revenue Digital Assistants™ are built to support revenue teams by handling mundane but essential work like lead engagement, qualification, and follow-up. By blending perfectly with current CRM and marketing automation systems, Conversica guarantees that no lead gets ignored and every customer interaction happens on time and in personalization.
The assistants work independently, starting conversations, understanding responses, and performing suitable actions without any human intervention. This not only makes the process more efficient but also enables human teams to concentrate on more strategic tasks.
Enterprise-Grade
AI-Powered
Multilingual Support
CRM Integration
Review
Conversica is an AI-based platform offering Revenue Digital Assistants™ to automate and augment customer engagement within marketing, sales, and customer success teams. Conversica’s assistants have two-way, human-sounding conversations over email, SMS, and chat to qualify leads, follow up with prospects, and provide persistent communication through the customer journey.
The AI capabilities of the platform are based on sophisticated natural language processing and machine learning algorithms, which allow it to comprehend intent, sentiment, and context. This enables personalized and contextually appropriate interactions that lead to action and outcomes.
Features
Conversational AI
Engages leads and customers in human-like conversations across multiple channels, including email, SMS, and chat.
Lead Qualification
Automatically filters leads according to predefined parameters to ensure that sales teams work with high-potential leads.
CRM Integration
Effortlessly integrates with industry-leading CRM platforms such as Salesforce, HubSpot, and Marketo, allowing synchronized workflows.
Analytics and Reporting
Offers in-depth insights into engagement metrics to enable teams to track performance and refine strategies.
Multilingual Support
Enables conversations in many languages, serving a worldwide customer base.
Best Suited for
Marketing Teams
To drive leads and turn them into sales-ready prospects.
Sales Teams
To converse with prospects, qualify leads, and book meetings.
Customer Success Teams
To maintain persistent follow-up and improve customer retention.
Enterprises
Seeking to expand their customer engagement activities without proportionally expanding headcount.
Strengths
Automates mundane tasks, releasing human resources.
Improves lead conversion rates through timely and personalized interaction.
Seamlessly integrates with existing tech stacks.
Offers actionable insights through strong analytics.
Weakness
High initial cost point can prove to be an obstacle for small businesses.
Need initial setup and integration work.
Getting started with: step by step guide
Getting started with Conversica is straightforward. Follow these steps:
Step 1: Request a Demo
Go to the Conversica website and schedule a demo in order to grasp how the system can be configured to suit the needs of your business.
Step 2: Define Objectives
Clearly state your objectives, like lead qualification, customer follow-up, or sales engagement.
Step 3: Integration
Integrate Conversica with your current CRM and marketing automation solutions for proper data sync.
Step 4: Customize Conversations
Collaborate with the Conversica team to design customized conversation flows in line with your brand voice and goals.
Step 5: Launch and Monitor
Implement the AI assistants and track their performance using the analytics dashboard, making the required changes.
Frequently Asked Questions
Q: What is Conversica?
A: Conversica is an artificial intelligence-based platform that offers Revenue Digital Assistants™ to automate and maximize customer interaction at many points in the customer lifecycle.
Q: Can Conversica work for small businesses?
A: Although Conversica has robust features, the initial price point is likely more applicable for medium-sized to large organizations.
Q: Does Conversica support integrating with my current CRM?
A: Absolutely, Conversica integrates with widely used CRM platforms such as Salesforce, HubSpot, and Marketo, with data synchronization seamless.
Pricing
Conversica charges on a subscription basis with prices beginning at $2,999 a month. The cost could change depending on the number of AI assistants used and the degree of customization needed.
Starter
$2,999/month
Offers core features appropriate for small to medium teams.
Enterprise
Custom pricing
Solutions designed specifically for big companies with sophisticated requirements.
Alternatives
Drift
Provides conversational marketing and sales solutions with emphasis on real-time chat.
Intercom
Offers customer messaging platforms that include chatbots and product tours.
Exceed.ai
Qualifies leads and schedules meetings automatically through AI-driven conversations.
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Conversica
Conversica is an AI-based platform offering Revenue Digital Assistants™ to automate and augment customer engagement within marketing, sales, and customer success teams.
$2,999.00
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